Refund Policy

Thank you for choosing Laser Map Maker for your laser engraving map file needs. As a valued customer, we strive to provide you with the best experience and service possible.

Refund Eligibility

Due to the nature of our service and the way our pricing structure operates, we do not offer refunds for unused credits or subscription periods. Our costs are directly tied to the usage of our service, specifically the consumption of credits allotted to each plan. Therefore, refunds are not applicable once credits have been utilized or a subscription period has commenced.

Cancellation Policy

While refunds are not provided, you have the flexibility to cancel your subscription at any time. Upon cancellation, you will retain access to our services until the end of your current billing period. At that point, your subscription will expire, and you will no longer be charged.

Credit Usage

Please be aware that credits do not roll over from one billing period to the next. Any unused credits at the end of your billing period will expire and cannot be refunded or transferred.

Contact Us

If you have any questions or concerns about our refund policy, please don't hesitate to contact our support team at support@lasermapmaker.com. We're here to assist you and ensure you have a positive experience with our service.

Policy Updates

We reserve the right to update our refund policy as needed. Any changes to the policy will be communicated to all active subscribers via email or through our platform.

Thank you for choosing Laser Map Maker. We appreciate your business and look forward to serving you.

Sincerely,

Elias Grey, CEO
Laser Map Maker